How to get around
Which bus to take, where it actually leaves from, at what time and how long it takes. And when a private transfer beats the bus.
Concierge
Someone who knows the country, in your WhatsApp, for 10 dollars
10 USDOne payment. 10 days of WhatsApp assistance. 100% refundable. Book the ticket with us and it is included until the day of your trip.
Get my concierge
How it works
- You pay 10 USD
Your name, your WhatsApp and the payment by card or PayPal, no account needed. One minute.
- We send you the receipt
It lands in your email with the WhatsApp link. You tap it and start talking to us.
- We check you are the person who paid and we start
You have 10 days to talk to us: transport, where to stay, what to do, whatever you need. Unlimited questions, a person answers.
- Not satisfied? We refund the 10 USD
Tell us on the same WhatsApp and we send it back. No problem.
Book the ticket with us and the concierge is included until the day of your trip.
- 10 days of assistance from the moment you pay
- Unlimited WhatsApp questions, in your language
- How to get around, where to stay and what to do, plus what nobody tells you
- We help you buy the bus ticket and send you the link to pay for it
- Book the ticket with us and the concierge is included until the day of your trip
Quick answer
You pay 10 USD once and get a person from Guagualine in your WhatsApp for 10 days. Unlimited questions about how to move around, where to sleep and what to do. If it does not help you, we give the 10 dollars back.
What we sort out
Where to stay
Which area suits what you are actually going to do, and help booking it.
What to do
Day trips, beaches and spare days, with what is worth it and what is not.
What nobody tells you
How much cash to carry, which taxi to take off the bus, which areas to skip after dark and how a stop with no ticket counter works.
Why it is refundable
Because if we charge you 10 dollars and solve nothing, we have not earned them. Message us and we send them back through the same PayPal, no questions and no forms. We would rather refund ten dollars than leave someone stranded at a bus stop.
Pay 10 USD and startSecure payment by card or PayPal, no account needed. If it does not help you, we give the 10 dollars back.
Frequently asked questions
What does the Guagualine concierge include for 10 dollars?
Unlimited WhatsApp questions with a person from Guagualine, from the moment you pay the 10 dollars for 10 days. We cover transport, accommodation, activities and the practical everyday stuff. Any tickets, hotels or tours you decide to book are paid separately.
How long does the Guagualine concierge last?
10 days from the moment you pay, which is what a typical trip around the country lasts. Unlimited questions in that period. If your trip is longer, message us and we sort it out.
Does the Guagualine concierge include bus tickets?
No. The 10 dollars are the advice. If you also want us to arrange the ticket, we quote it and you pay it separately. We always tell you the price before you pay anything.
Does Guagualine call me or is it chat only?
Chat only, and on purpose. On WhatsApp we can send you the exact location of a stop, a photo of the bus or a Google Maps link, and you keep it in writing for the day you travel. A phone call leaves nothing behind, and at 6 in the morning looking for a stop with no sign, what helps is what you can open on your phone.
How does Guagualine refund the 10 dollars if it does not help?
Message us on the same WhatsApp and we return the 10 dollars through PayPal, usually within 48 hours. No forms and nothing to justify.
What languages does Guagualine work in?
The 3 languages of the site: Spanish, English and French. A person answers you in your own language.
How fast does Guagualine reply?
Same day, and usually within 2 hours during Dominican hours. We are a small team and a person answers, so sometimes we take a while, but we do answer.
Can I get the Guagualine concierge if I am already in the country?
Yes. It works the same once you are there, though people who hire it 3 or 4 days ahead get more out of it and arrive with the trip already thought through.
Is the Guagualine concierge worth it for a group or a family?
Yes, and that is where it shows most. A group has more decisions to make and the same 10 dollar payment covers everyone.
Why this exists
The Dominican Republic does not explain itself. Bus timetables are not always published, many stops have no counter and no sign, and half of what you find online is out of date. A traveller who does not know the country loses hours working out what a local settles in two messages. That is exactly what we sell: the two messages.